UC-Gadgets
Uc-Gadgets is a platform used to perform detailed call analysis of PBX systems, measure call quality, and enable call management and interaction with the PBX.
CDR Analyzer
CDR is a database that contains detailed records of calls within a network. These records are used to monitor and analyze voice call traffic and call details.
Information Included in CDR Data:
- Call date and time
- Calling and called numbers
- Call duration
- Call status (successfully completed or failed)
- Codec type used
- IP addresses
CDR records are commonly used for billing, call traffic analysis, quality monitoring, and troubleshooting.
CMR Analyzer
CMR is a recording system that provides data on call quality and enables evaluation of network performance. It is used to monitor quality issues that occur during calls.
Information Included in CMR Data:
- Packet loss rate
- Latency
- Jitter
- MOS (Mean Opinion Score)
- Codec information
While CDR provides general information about calls, CMR focuses on quality and performance metrics.
You can find detailed information about Flexeo at https://www.uc-gadgets.com
UC-Gadgets Privileges
Advanced User Management
Supervisors who manage call operations can create user groups, enabling a more modular and flexible approach to call management.
Call Quality
The network-based quality of each call is measured, allowing call quality to be scored and reported by location in accordance with industry standards.
Customer-Based Communication Analysis
The Communication Package provides tools to analyze your organization’s interactions with external parties such as suppliers, partners, customers, contractors, and vendors.
Script Management
All audio and video equipment can be managed and monitored through scripts. These scripts can be executed periodically, logged, updated and configured to produce results.
Cost Control and Budget Allocation
The Budget Control Module allows the monthly budget to be internally allocated to branches, sites, departments, individuals, and cost centers. The system notifies managers and users when monthly usage reaches predefined budget levels, providing an effective way to control overall telecommunications expenses.